Canadian SciTech College

Network and Technical Support


* Approved as a vocational program under the Private Career Colleges Act, 2005


Computer network technicians establish, operate, maintain and co-ordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. They set up and maintain Internet and intranet Web sites and Web-server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the private and public sectors.


Computer network technicians perform some or all of the following duties:


● Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment

● Evaluate and install computer hardware, networking software, operating system software and software applications

● Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks

● Provide problem-solving services to network users

● Install, maintain, troubleshoot and upgrade Web-server hardware and software

● Implement network traffic and security monitoring software, and optimize server performance

● Perform routine network start up and close down and maintain control records

● Perform data backups and disaster recovery operations

● Conduct tests and perform security and quality controls

● Control and monitor e-mail use, Web navigation, and installed software

● Perform shell scripting or other basic scripting tasks

● May supervise other workers in this group.


Program Overview:

● Introduction to Computers and Applications

● PC Hardware

● Unix/Linux Systems and the Internet

● Operating Systems Using Windows

● Basic Administration of Microsoft Windows

● Microsoft Windows Network Infrastructure

● Data Communications Technology

● Advanced Data Communications


● Open System Servers

● Database for Administrators

● Open System Application Server

● Network Design

● Applied Network Management

● Technical Support for Network Administrators

● Job Search


An Ontario Secondary School Diploma or equivalent, OR


Students are 18 years of age or older and pass the program entrance examination.


Common Jobs

● Computer network technician

● Data centre operator

● Internet Web site technician

● LAN (local area network) administrator

● LAN (local area network) technician

● Network administrator

● Network support technician

● Supervisor, computer network technicians

● System administrator

● Web technician